PRIVACY POLICY
WHO ARE WE?
Quinta Verde Residences is a registered trademark owned by Quinta Verde Residences.
Quinta Verde Residences is committed to protecting the personal data of Clients/Users of Quinta Verde Residences products and services, as well as personal data in all situations in which personal data is processed. In this context, it has drawn up this Policy, which underpins its commitment to respecting the rules on the protection of personal data.
WHY THIS PERSONAL DATA PROTECTION POLICY?
This Policy is intended to inform Clients/Users of the general rules for processing personal data, which are collected and processed in strict compliance with the provisions of the personal data protection legislation in force at all times, namely Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (“GDPR”).
Quinta Verde Residences respects the best practices in the field of security and protection of personal data, having for this purpose taken the necessary technical and organizational measures in order to comply with the GDPR and ensure that the processing of personal data is lawful, fair, transparent and limited to the authorized purposes.
Quinta Verde Residences is committed to the protection and confidentiality of personal data and has adopted the measures it deems appropriate to ensure the accuracy, integrity and confidentiality of personal data, as well as all other rights of the respective data subjects.
The rules set out in this Data Protection Policy complement the provisions on the protection and processing of personal data set out in the contracts that Clients/Users enter into with Quinta Verde Residences, as well as the rules set out in the terms and conditions that regulate the offer of the various products and services and which are duly advertised on the website.
WHAT DOES THIS DATA PROTECTION POLICY COVER?
This Data Protection Policy applies exclusively to the collection and processing of personal data for which Quinta Verde Residences is responsible, within the scope of the services and products made available to its Clients/Users and in all situations in which personal data is processed by Quinta Verde Residences.
The Quinta Verde Residences website may include links to other websites that are unrelated to Quinta Verde Residences. The provision of such links is made in good faith, and Quinta Verde Residences cannot be held responsible for the collection and processing of personal data carried out through these websites, nor does Quinta Verde Residences assume any responsibility in relation to such websites, namely as to their accuracy, credibility and functionalities made available on them.
WHAT IS PERSONAL DATA?
Personal data is any information of any nature and regardless of its medium, including sound and image, relating to an identified or identifiable natural person.
An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to a name, an identification number, location data, an electronic identifier or to one or more factors specific to his or her physical, physiological, genetic, mental, economic, cultural or social identity.
WHAT DOES THE PROCESSING OF PERSONAL DATA CONSIST OF?
The processing of personal data consists of an operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, namely collection, recording, organization, structuring, storage, adaptation, retrieval, consultation, use, disclosure, dissemination, comparison, interconnection, restriction, erasure or destruction.
WHO IS RESPONSIBLE FOR DATA PROCESSING?
The entity responsible for processing personal data is Quinta Verde Residences itself, which determines the purposes and means of processing it. To this end, if the owner of the personal data needs to contact the data controller, they can do so through the means and contacts indicated below: Through the Quinta Verde Residences website
QUEM É O ENCARREGADO DA PROTEÇÃO DE DADOS?
O encarregado da proteção de dados desempenha um papel relevante no tratamento dos dados pessoais, garantindo, entre outros aspetos, a conformidade dos tratamentos de dados com a legislação em vigor, procedendo à verificação do cumprimento desta Política de Proteção de Dados e definindo regras claras de tratamento de dados pessoais, assegurando que todos os que lhe confiam o tratamento dos seus dados pessoais, tenham conhecimento da forma como a Quinta Verde Residences trata os mesmos e quais os direitos que lhes assistem nesta matéria. Assim, os titulares de dados pessoais, caso o pretendam, podem endereçar uma comunicação ao Encarregado da Proteção de Dados, relativamente a assuntos relacionados com o tratamento de dados pessoais, utilizando, para o efeito, os contactos no website.
WHAT TYPES OF PERSONAL DATA ARE PROCESSED?
Quinta Verde Residences, within the scope of its activities, processes the personal data necessary for the provision of services and/or supply of products, as well as social intervention, processing data such as name, address, telephone number and email address, according to the more detailed information provided to the holders of personal data.
Without prejudice to compliance with the legal rules on the retention and transmission of data for the purposes of investigation, detection, prosecution of serious crimes, as well as other processing to which it is legally obliged, traffic data, geographical location, profile and/or consumption of the Client/Users will be processed by Quinta Verde Residences, to the extent that they are necessary for the provision of the services. In this way, based on location, profile and/or consumption, the Client/User will have access, in particular, to specific features of the services, content suggestions and proximity information services.
Location information may also be recorded and transmitted to organizations with legal authority to receive emergency calls, for the purpose of responding to incoming calls.
Personal data, traffic data, geographic location data, profile data and/or consumption data are also processed for marketing purposes or to disseminate offers of goods or services from Quinta Verde Residences, if the data subject has authorized this.
Personal data will also be processed, if the respective owner has authorized it, for the purpose of disseminating information services and lists, within the scope of the universal service, including transmission to third parties for the publication of said lists and the provision of information services.
If the Customer/User has given his/her prior consent, this may be withdrawn at any time, without, however, compromising the lawfulness of the processing carried out on the basis of the consent previously given.
WHEN AND HOW DO WE COLLECT YOUR PERSONAL DATA?
Quinta Verde Residences collects your personal data, namely by telephone, in writing and via the website, guaranteeing, whenever necessary, the prior consent of the holder of the personal data.
Some personal data is indispensable for the performance of the contract and, if it is missing or insufficient, Quinta Verde Residences will not be able to provide the product or service in question.
If the holder of the personal data is not a Client/User of Quinta Verde Residences, their personal data will only be processed when it is made available, namely by subscribing to newsletters, in which case the rules of this Data Protection Policy will apply.
The personal data collected may be processed by computer and in an automated or non-automated way, guaranteeing in all cases strict compliance with personal data protection legislation, being stored in specific databases created for this purpose and, under no circumstances, will the data collected be used for any purpose other than that for which it was collected or given consent by the data subject.
WHO ARE THE RECIPIENTS OF PERSONAL DATA?
Without prejudice to the recipients indicated throughout this Data Protection Policy, Quinta Verde Residences may communicate the personal data of the Client/User for the purpose of complying with legal obligations, namely to police, judicial, tax and regulatory entities.
WHAT ARE THE PURPOSES FOR PROCESSING PERSONAL DATA?
In general, the personal data collected is based on and intended for the management of the contractual relationship, the provision of the contracted services and the adaptation of the services to the needs and interests of the Client/User. Quinta Verde Residences may also, if legally permissible, use the personal data provided by the data subject for other purposes, such as sending suggestions, disseminating institutional brand information, publicizing campaigns, promotions, advertising and news about Quinta Verde Residences’ products and/or services, as well as carrying out market research or evaluation surveys.
HOW LONG DO WE KEEP YOUR PERSONAL DATA?
The length of time for which personal data is stored and retained varies according to the purpose for which the information is processed.
In fact, there are legal requirements that oblige data to be kept for a minimum period of time. Therefore, and whenever there is no specific legal requirement, the data will only be stored and kept for the minimum period necessary for the pursuit of the purposes for which it was collected or subsequently processed, under the terms defined by law.
WHAT ARE YOUR RIGHTS AS A HOLDER?
As holders of personal data, Clients/Users are guaranteed, at any time, the right to access, rectify, update, limit and delete their personal data (except for data that is indispensable for the provision of services by A Quinta Verde Residences duly identified in the Form as being mandatory or for compliance with legal obligations to which the controller is subject), the right to object to their use for commercial purposes by A Quinta Verde Residences and to withdraw consent, without this compromising the lawfulness of the processing carried out under that consent, as well as the right to data portability.
HOW CAN YOU ACCESS, RECTIFY, UPDATE, LIMIT, ERASE, OPPOSE THE PROCESSING OF YOUR PERSONAL DATA, OR WITHDRAW CONSENT?
Without prejudice to the provisions of the GDPR, the holder of personal data may do so, directly or by written request, addressed to the respective Data Controller, through the contacts provided for this purpose in this document, as well as other contacts provided by Quinta Verde Residences.
HOW CAN YOU OBJECT TO RECEIVING CONTACTS FOR MARKETING PURPOSES?
Quinta Verde Residences may promote actions to inform its Clients/Users of new products or services, namely by telephone, e-mail, SMS, MMS or any other electronic communications service, if the holder of the personal data has given their consent.
If the data subject no longer wishes to receive these communications, they may withdraw their consent to the use of their data for marketing purposes at any time.
HOW CAN YOU COMPLAIN?
Without prejudice to being able to submit complaints directly to Quinta Verde Residences, through the contacts made available for this purpose, the Client/User can complain directly to the Supervisory Authority, which is the National Data Protection Commission (CNPD), using the contacts made available by this entity for this purpose.
WHAT ARE THE MEASURES TAKEN BY Quinta Verde Residences TO ENSURE THE SECURITY OF YOUR PERSONAL DATA?
Quinta Verde Residences is committed to guaranteeing the protection of the security of the personal data made available to it, and has approved and implemented strict rules in this regard. Compliance with these rules is an obligation of all those who legally access them.
Bearing in mind Quinta Verde Residences’ concern and commitment to protecting personal data, various technical and organizational security measures have been adopted in order to protect the personal data made available to it against unauthorized disclosure, loss, misuse, alteration, processing or access, as well as against any other form of unlawful processing.
In addition, third parties who, in the context of the provision of services, process the personal data of the Client/User in the name and on behalf of Quinta Verde Residences, are obliged, in writing, to implement appropriate technical and security measures that, at all times, meet the requirements of the legislation in force and ensure the protection of the rights of the data subject (in particular, the protection of the privacy and personal data of Clients/Users).
In this sense, on the Quinta Verde Residences website, the Quinta Verde Residences data collection forms require encrypted browser sessions and all the personal data provided is stored securely on the Quinta Verde Residences systems which, in turn, are on the Quinta Verde Residences server, covered by all the physical and logical security measures that Quinta Verde Residences has deemed indispensable for the protection of personal data.
Notwithstanding the security measures adopted by Quinta Verde Residences, Quinta Verde Residences warns everyone who browses the Internet that they should adopt additional security measures, namely ensuring that they use a PC and Browser that are up-to-date in terms of properly configured security patches, with an active firewall, anti-virus and anti-spyware and that they check the authenticity of the sites they visit on the Internet, and should avoid websites whose reputation they do not trust.
UNDER WHAT CIRCUMSTANCES IS DATA COMMUNICATED TO OTHER ENTITIES (THIRD PARTIES AND SUBCONTRACTORS)?
Quinta Verde Residences, as part of its activity, may use third parties to provide certain services. Sometimes, the provision of these services implies access by these entities to the personal data of Clients/Users. When this happens, Quinta Verde Residences takes the appropriate measures to ensure that the entities that have access to the data are reputable and offer the highest guarantees at this level, which is duly enshrined and contractually safeguarded between Quinta Verde Residences and the third party(ies).
Thus, any entity subcontracted by Quinta Verde Residences will process the personal data of our Clients/Users, in the name and on behalf of Quinta Verde Residences and adopting the necessary technical and organizational measures in order to protect personal data against accidental or unlawful destruction, accidental loss, alteration, dissemination or unauthorized access and against any other form of unlawful processing.
In any case, Quinta Verde Residences remains responsible for the personal data made available to it.
UNDER WHAT CIRCUMSTANCES DO WE TRANSFER YOUR PERSONAL DATA?
The provision of certain services by Quinta Verde Residences may involve the transfer of your data outside Portugal, including outside the European Union or to International Organizations.
In such cases, Quinta Verde Residences will strictly comply with the applicable legal provisions, in particular as regards determining the suitability of the destination country(ies) with regard to the protection of personal data and the requirements applicable to such transfers, including, where applicable, the conclusion of appropriate contractual instruments that guarantee and respect the legal requirements in force.
how can you find out about any changes to the personal data protection policy of Quinta Verde Residences?
Quinta Verde Residences reserves the right to make adjustments or changes to this Personal Data Protection Policy at any time, and these changes will be duly publicized on the various Quinta Verde Residences communication channels.
COOKIE POLICY
WHAT ARE COOKIES?
“Cookies” are small software tags that are stored in the access equipment via the browser, retaining only information related to preferences and therefore not including personal data.
WHAT ARE COOKIES FOR?
Cookies are used to help determine the usefulness, interest and number of uses of websites, enabling faster and more efficient browsing by eliminating the need to repeatedly enter the same information.
WHAT KIND OF COOKIES EXIST?
There are two groups of cookies that can be used
● Permanent cookies – these are cookies that are stored in the browser on access devices (PC, mobile and tablet) and are used every time you visit the Quinta Verde Residences website again. They are generally used to direct browsing to the user’s interests, allowing a more personalized service to be provided.
Session cookies – these are temporary cookies that remain in the browser’s cookie file until you leave the website. The information obtained by these cookies is used to analyze web traffic patterns, making it possible to identify problems and provide a better browsing experience.
WHAT DO WE USE COOKIES FOR?
Strictly necessary cookies – Allow you to browse the website and use the applications, as well as access secure areas of the website. Without these cookies, the required services cannot be provided.
Analytical cookies – These are used anonymously for the purpose of creating and analyzing statistics in order to improve the functioning of the website.
Functionality cookies – These store the user’s preferences regarding the use of the website, so that it is not necessary to reconfigure the website each time you visit it.
Third-party cookies – Measure the success of applications and the effectiveness of third-party advertising. They can also be used to personalize a widget with user data.
Advertising cookies – Target advertising according to the interests of each user, in order to direct advertising campaigns taking into account the tastes of users, and also limit the number of times you see the ad, helping to measure the effectiveness of advertising and the success of the organization of the website.
HOW CAN YOU MANAGE COOKIES?
All browsers allow the user to accept, refuse or delete cookies, and also inform the user whenever a cookie is received, namely by selecting the appropriate settings in their browser. The user can configure cookies in the “options” or “preferences” menu of their browser.
It should be noted, however, that disabling cookies may prevent some web services from working properly, partially or totally affecting navigation on the website.
